Good to know
Frequently Asked Questions
Hire periods, booking notice, accepted materials, access and placement — answered by our team.
- How long can I keep the skip bin for?
- You can hire skip bins for a few days to one week, which is a common hiring period. You can also hire a skip bin for longer if your project needs it.
- How far in advance do I need to book a skip bin?
- Same-day delivery is available, with service six days a week. Call 0459 883 288 to confirm today's availability for your suburb, selected bin and site access. Book ahead for your preferred delivery date.
- What kinds of things cannot be put in the skip bin?
- You cannot put unsafe materials like asbestos, paints, chemicals, oils, gas cylinders, batteries, fridges/TVs, wet cement or medical waste in skip bins.
- Do I have to be there for the skip bin's delivery and pickup?
- No, you don't need to be there as long as we have free access to your property where the bin will be placed. When you book, give us your full address and any placement instructions.
- Can I put the skip bin anywhere I like, or are there any restrictions?
- You can place a skip bin anywhere on your property. However, if you want your skip bin to be placed on public property, you will need to obtain permission from the local council.
Prohibited items – Shoal Bay tip
- No asbestos or suspected asbestos (including fibro).
- No liquids, including paint, oils, or slurry.
- No hazardous or regulated waste, including chemicals, fuels, batteries, medical or biohazard waste.
- No gas bottles or other pressurised containers.
- No whitegoods containing refrigerants (e.g. fridges, freezers, air conditioners).
- No e-waste, including printers, photocopiers, televisions, monitors, desktops, or laptops.
- No wet concrete, hot ash, or burning materials.
- No tyres or mattresses unless declared and paid as an add-on at booking: mattresses and car tyres only, in a general waste load (separate charges apply). Larger tyres need a written quote.
- Soils (including clean fill) can only be accepted with prior Council approval and in accordance with the Land Use Contaminants Guidelines.
- All loads are assumed uncontaminated. Loads are inspected at Shoal Bay and may be reclassified. Contaminated loads will incur additional charges.
Full list: Terms and Conditions for the detailed list of prohibited items.
Ready to clear it away?
Start with your suburb, waste type and preferred dates. Our team will confirm the details.